PLENTY ELEGANT

Rating: 5 out of 5.

We Specialize in Residential and Commercial Roof Maintenance and Repair

-PRIVACY POLICY-

PLENTY ELEGANT is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. By engaging with our services or website, you consent to the practices described in this policy.
We may collect the following types of information:

Personal Information
This includes information that can identify you, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (e.g., credit card details, if applicable)
  • Other details you provide when requesting a quote, scheduling an inspection, or signing a contract. Non-Personal Information
    This includes data that does not directly identify you, such as:
  • Browser type and version
  • IP address
  • Device type and operating system
  • Website usage data (e.g., pages visited, time spent on site) collected via cookies or similar technologies.
  • General location data (e.g., city or zip code).

Information You Provide Directly
We collect information you voluntarily provide, such as:

  • Contact form submissions
  • Quote or service requests
  • Feedback, reviews, or survey responses
  • Communications via email, phone, or social media. Information from Third Parties
    We may receive information from third parties, such as:
  • Lead generation services or marketing partners
  • Social media platforms (e.g., when you interact with our ads or pages)
  • Publicly available sources (e.g., property records for targeted marketing, where permitted).

We use your information to:

  • Provide and improve our roofing services, including inspections, repairs, and installations.
  • Process payments and fulfill contracts.
  • Respond to inquiries, provide quotes, and schedule appointments.
  • Send promotional offers, newsletters, or updates (with your consent, where required).
  • Analyze website usage and improve our online presence (e.g., via analytics tools).
  • Comply with legal obligations or protect our legal rights.
  • Prevent fraud or unauthorized activity.

How We Share Your Information

We do not sell your personal information. We may share your information in the following cases:
Service Providers: With trusted third parties who assist us in operating our business, such as payment processors, CRM software providers, or marketing platforms, under strict confidentiality agreements.
Legal Requirements: When required by law, such as to comply with a subpoena, court order, or regulatory requirement.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent: When you explicitly agree to share your information (e.g., for a referral program).

Cookies and Tracking Technologies:
Our website uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized ads. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings.

Types of Cookies We Use:
Essential Cookies: Necessary for website functionality (e.g., navigation).
Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
Advertising Cookies: Enable targeted ads on platforms like Facebook or Google.

To opt out of cookies, adjust your browser settings or use the “Do Not Track” feature, though this may affect website functionality.

Your Choices and Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Opt out of marketing communications by clicking “unsubscribe” in emails or contacting us.
  • Restrict Processing: Request that we limit how we use your data, where applicable.
  • Data Portability: Request your data in a structured, commonly used format.

To exercise these rights, contact us at Plentyelegant.mtz@gmail.com or (713) 592-1478. We will respond within the timeframes required by law.

Data Security
We implement reasonable physical, technical, and administrative measures to protect your information, such as encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security. Please notify us immediately at [Your Email Address] if you suspect unauthorized access to your data.

Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Customer data is retained for the duration of our business relationship and for 7 years afterward to comply with tax or legal obligations.
  • Website analytics data is retained to improve our services.

Third-Party Links
Our website may contain links to third-party websites (e.g., payment processors or social media). We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing personal information.

Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.

International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries where our service providers operate. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place for international transfers as required by law.

Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date or by emailing you, where required.

Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
By Email: plentyelegant.mtz@gmail.com
By Phone (SMS Txt Accessible): (713) 592 1478